• 목록
• 답변
• 글쓰기
• 게시판 리스트 옵션
  • 수정
  • 삭제

• 페이스북 공유
• 트위터 공유

with auto-replies, your customers will receive immediate responses to their queries, even if you are not available to manually respond to every message

install the app to configure auto-reply settings
navigate to settings by tapping the corresponding icon

Once you are in the settings menu, tap on the 'Messages' option

find the auto-replies option by searching through the menu

configure an auto-reply by selecting a "+" icon

create a new auto-reply on the next screen

You will need to specify the following:

1. The filter for whatsapp网页版 your auto-reply, which will determine which messages will trigger the auto-reply
   
2. set a custom delay to fine-tune message timing
   
3. The message, which can be a plain text or an image that you have uploaded from your device
   
4. The time range, which determines when the auto-reply will be active
   
   

activate the new auto-reply by clicking or tapping the 'Save' option

the auto-reply will activate based on the defined settings

messaging automation best practices for customer service

1. Make sure your auto-replies are clear and concise, and avoid using overly technical jargon or acronyms
   
2. Test your auto-replies thoroughly to ensure that they are working as intended
   
3. Use auto-replies to acknowledge customer inquiries and show that you value their time, but avoid using them to deflect or dismiss customer queries
   
4. Use auto-replies in conjunction with other WhatsApp Business features, such as quick reply buttons and multi-media sharing, to create a seamless and intuitive customer experience